.svc-proc-section {
  background: #07070f;
  padding: 100px 0 110px;
  position: relative;
  overflow: hidden;
}
.svc-proc-section::before {
  content: '';
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(rgba(255,255,255,0.02) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255,255,255,0.02) 1px, transparent 1px);
  background-size: 56px 56px;
  mask-image: radial-gradient(ellipse 80% 80% at 50% 50%, black, transparent 72%);
  pointer-events: none;
}

/* header */
.svc-proc-head { text-align: center; margin-bottom: 72px; position: relative; z-index: 1; }
.svc-proc-title {
  font-size: clamp(2rem, 4.5vw, 3.2rem);
  font-weight: 900; color: #fff;
  letter-spacing: -0.045em; margin: 12px 0 16px; line-height: 1.1;
}
.svc-proc-title-grad {
  font-style: normal;
  background: linear-gradient(135deg, var(--svc-accent), color-mix(in srgb, var(--svc-accent) 55%, #10b981));
  -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text;
}
.svc-proc-sub { color: rgba(255,255,255,0.4); font-size: 1rem; max-width: 460px; margin: 0 auto; line-height: 1.7; }

/* timeline wrapper */
.svc-proc-timeline { position: relative; max-width: 940px; margin: 0 auto; z-index: 1; }

/* ── center vertical line ───────────────────────────────── */
.svc-proc-line {
  position: absolute;
  left: 50%; top: 0; bottom: 0;
  width: 2px;
  transform: translateX(-50%);
  background: rgba(255,255,255,0.06);
  border-radius: 99px;
  overflow: hidden;
}
.svc-proc-line-fill {
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 0;
  background: linear-gradient(180deg, var(--svc-accent), color-mix(in srgb, var(--svc-accent) 55%, #10b981));
  border-radius: 99px;
  box-shadow: 0 0 16px color-mix(in srgb, var(--svc-accent) 70%, transparent);
  will-change: height;
}

/* ── row layout ─────────────────────────────────────────── */
.svc-proc-item {
  display: grid;
  grid-template-columns: 1fr 80px 1fr;
  align-items: center;
  padding: 20px 0;
  /* scroll-in initial state */
}
.svc-proc-item > * { grid-row: 1; }
/* left card (odd) */
.svc-proc-item > .svc-proc-card  { grid-column: 1; text-align: right; }
.svc-proc-item > .svc-proc-node  { grid-column: 2; }
.svc-proc-item > .svc-proc-space { grid-column: 3; }
/* right card (even) */
.svc-proc-item--right > .svc-proc-card  { grid-column: 3; text-align: left; }
.svc-proc-item--right > .svc-proc-node  { grid-column: 2; }
.svc-proc-item--right > .svc-proc-space { grid-column: 1; }

/* ── SCROLL ENTER ANIMATIONS ────────────────────────────── */
/* cards start hidden, slide in from the outside */
.svc-proc-item > .svc-proc-card {
  opacity: 0;
  transform: translateX(-48px);
  transition: opacity .65s cubic-bezier(0.16,1,0.3,1), transform .65s cubic-bezier(0.16,1,0.3,1);
}
.svc-proc-item--right > .svc-proc-card {
  transform: translateX(48px);
}
/* dot starts scaled down */
.svc-proc-dot {
  transform: scale(0);
  transition: transform .5s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow .3s, background .3s;
}
/* when item enters viewport, JS adds .svc-proc-item--in */
.svc-proc-item--in > .svc-proc-card {
  opacity: 1;
  transform: translateX(0);
}
.svc-proc-item--in .svc-proc-dot {
  transform: scale(1);
}
/* connector grows from center dot outward */
.svc-proc-connector {
  transform: scaleX(0);
  transition: transform .45s .3s cubic-bezier(0.16,1,0.3,1);
}
.svc-proc-item--in .svc-proc-connector {
  transform: scaleX(1);
}
/* card rail slides down */
.svc-proc-card-rail {
  transform: scaleY(0);
  transition: transform .5s .2s cubic-bezier(0.16,1,0.3,1);
}
.svc-proc-item--in .svc-proc-card-rail {
  transform: scaleY(1);
}

/* ── card ───────────────────────────────────────────────── */
.svc-proc-card {
  position: relative;
  background: rgba(255,255,255,0.04);
  border: 1px solid rgba(255,255,255,0.08);
  border-radius: 22px;
  padding: 26px 24px 22px;
  overflow: hidden;
  transition: background .3s, border-color .3s, transform .3s, box-shadow .3s,
              opacity .65s cubic-bezier(0.16,1,0.3,1), transform .65s cubic-bezier(0.16,1,0.3,1);
  cursor: default;
}
.svc-proc-card:hover {
  background: rgba(255,255,255,0.065);
  border-color: color-mix(in srgb, var(--svc-accent) 40%, transparent);
  transform: translateY(-5px);
  box-shadow: 0 20px 56px color-mix(in srgb, var(--svc-accent) 14%, transparent);
}

/* animated left accent rail */
.svc-proc-card-rail {
  position: absolute;
  left: 0; top: 16%; bottom: 16%;
  width: 3px;
  background: linear-gradient(180deg, transparent, var(--svc-accent), transparent);
  border-radius: 0 2px 2px 0;
  transform-origin: top;
}
/* right cards: rail on right side */
.svc-proc-item--right .svc-proc-card-rail {
  left: auto; right: 0;
  border-radius: 2px 0 0 2px;
}

/* large watermark number */
.svc-proc-wm {
  position: absolute;
  font-size: 8rem;
  font-weight: 900;
  letter-spacing: -0.08em;
  line-height: 1;
  color: transparent;
  -webkit-text-stroke: 1px rgba(255,255,255,0.04);
  user-select: none; pointer-events: none;
  bottom: -16px;
  transition: color .3s, -webkit-text-stroke .3s;
}
.svc-proc-item > .svc-proc-card .svc-proc-wm  { right: 8px; }
.svc-proc-item--right .svc-proc-card .svc-proc-wm { left: 8px; right: auto; }
.svc-proc-card:hover .svc-proc-wm {
  -webkit-text-stroke: 1px color-mix(in srgb, var(--svc-accent) 12%, transparent);
}

/* step badge */
.svc-proc-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 0.62rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--svc-accent);
  background: color-mix(in srgb, var(--svc-accent) 10%, transparent);
  border: 1px solid color-mix(in srgb, var(--svc-accent) 25%, transparent);
  padding: 4px 10px;
  border-radius: 99px;
  margin-bottom: 14px;
}
.svc-proc-badge-dot {
  width: 5px; height: 5px;
  border-radius: 50%;
  background: var(--svc-accent);
  box-shadow: 0 0 5px var(--svc-accent);
}
.svc-proc-name {
  font-size: 1.08rem;
  font-weight: 800;
  color: #fff;
  margin-bottom: 10px;
  letter-spacing: -0.025em;
  line-height: 1.3;
}
.svc-proc-desc {
  font-size: 0.84rem;
  color: rgba(255,255,255,0.44);
  line-height: 1.72;
}
.svc-proc-item--right .svc-proc-name,
.svc-proc-item--right .svc-proc-desc,
.svc-proc-item--right .svc-proc-badge { text-align: left; }

/* ── center node ─────────────────────────────────────────── */
.svc-proc-node {
  display: flex; align-items: center; justify-content: center;
  position: relative; height: 100%;
}
/* horizontal connector */
.svc-proc-connector {
  position: absolute;
  top: 50%; height: 1px; width: 34px;
  transform: translateY(-50%);
}
.svc-proc-item > .svc-proc-node .svc-proc-connector {
  right: 50%; left: auto;
  background: linear-gradient(to left, rgba(255,255,255,0.05), color-mix(in srgb, var(--svc-accent) 55%, transparent));
  transform-origin: right center;
  transform: translateY(-50%) scaleX(0);
}
.svc-proc-item--right > .svc-proc-node .svc-proc-connector {
  left: 50%; right: auto;
  background: linear-gradient(to right, rgba(255,255,255,0.05), color-mix(in srgb, var(--svc-accent) 55%, transparent));
  transform-origin: left center;
  transform: translateY(-50%) scaleX(0);
}
.svc-proc-item--in > .svc-proc-node .svc-proc-connector {
  transform: translateY(-50%) scaleX(1);
}

/* ── dot (numbered) ─────────────────────────────────────── */
.svc-proc-dot {
  width: 40px; height: 40px;
  border-radius: 50%;
  background: #0f0f1e;
  border: 2px solid color-mix(in srgb, var(--svc-accent) 55%, transparent);
  display: flex; align-items: center; justify-content: center;
  position: relative; z-index: 2;
  box-shadow:
    0 0 0 5px color-mix(in srgb, var(--svc-accent) 10%, transparent),
    0 0 0 9px color-mix(in srgb, var(--svc-accent) 05%, transparent);
}
.svc-proc-dot-num {
  font-size: 0.62rem;
  font-weight: 900;
  letter-spacing: 0;
  color: var(--svc-accent);
  line-height: 1;
}
.svc-proc-dot-ring {
  position: absolute;
  inset: -5px;
  border-radius: 50%;
  border: 1px solid color-mix(in srgb, var(--svc-accent) 20%, transparent);
  animation: svc-proc-ring-pulse 2.4s ease-in-out infinite;
  opacity: 0;
}
.svc-proc-item--in .svc-proc-dot-ring { opacity: 1; }
@keyframes svc-proc-ring-pulse {
  0%,100% { transform: scale(1); opacity: 0.5; }
  50%      { transform: scale(1.3); opacity: 0; }
}
.svc-proc-item:hover .svc-proc-dot {
  background: var(--svc-accent);
  border-color: var(--svc-accent);
  box-shadow:
    0 0 0 5px color-mix(in srgb, var(--svc-accent) 22%, transparent),
    0 0 24px color-mix(in srgb, var(--svc-accent) 60%, transparent);
}
.svc-proc-item:hover .svc-proc-dot-num { color: #fff; }

/* ── responsive ─────────────────────────────────────────── */
@media (max-width: 768px) {
  .svc-proc-item,
  .svc-proc-item--right {
    display: flex; flex-direction: column;
    align-items: flex-start;
    padding: 0 0 36px 40px;
    border-left: 2px solid rgba(255,255,255,0.07);
    position: relative;
  }
  .svc-proc-line { display: none; }
  .svc-proc-item > .svc-proc-node,
  .svc-proc-item--right > .svc-proc-node { position: absolute; left: -21px; top: 20px; }
  .svc-proc-connector { display: none; }
  .svc-proc-item > .svc-proc-space,
  .svc-proc-item--right > .svc-proc-space { display: none; }
  .svc-proc-item > .svc-proc-card,
  .svc-proc-item--right > .svc-proc-card { text-align: left; width: 100%; transform: none; }
  .svc-proc-item > .svc-proc-card { transform: translateX(-24px); }
  .svc-proc-item--in > .svc-proc-card { transform: none; }
  .svc-proc-card-rail { display: none; }
  .svc-proc-wm { display: none; }
  .svc-proc-name, .svc-proc-desc, .svc-proc-badge { text-align: left !important; }
}

/* ═══════════════════════════════════════════════════════════
   OFFERINGS  (light)
═══════════════════════════════════════════════════════════ */

.crm-original-process-inner{max-width:1200px;margin:auto;padding:0 32px}.svc-proc-card{box-sizing:border-box}.svc-proc-desc{margin:0}.svc-proc-name{margin-top:0}@media(prefers-reduced-motion:reduce){.svc-proc-item>.svc-proc-card{opacity:1;transform:none;transition:none}.svc-proc-dot{transform:none;transition:none}.svc-proc-dot-ring{animation:none}.svc-proc-line-fill{height:100%!important}}/* Readable CRM timeline sizing. */
.crm-original-process-inner{max-width:1400px;padding:0 40px}.svc-proc-timeline{max-width:1200px}.svc-proc-head{margin-bottom:48px}.svc-proc-title{font-size:clamp(34px,4vw,52px)}.svc-proc-item{grid-template-columns:minmax(0,1fr) 90px minmax(0,1fr);padding:22px 0}.svc-proc-card{padding:30px 32px;border-color:#ffffff20;background:#ffffff06}.svc-proc-name{font-size:23px;line-height:1.4;margin:0 0 15px}.svc-proc-desc{font-size:17px;line-height:1.85;color:#bec6d3;margin:0}.svc-proc-badge{font-size:11px;padding:6px 12px;margin-bottom:19px;letter-spacing:1px}.svc-proc-dot{width:46px;height:46px}.svc-proc-dot-num{font-size:12px}.svc-proc-item>.svc-proc-card{text-align:left}.svc-proc-wm{opacity:.6}
@media(max-width:1000px){.crm-original-process-inner{padding:0 28px}.svc-proc-item{grid-template-columns:minmax(0,1fr) 68px minmax(0,1fr)}.svc-proc-card{padding:25px}.svc-proc-name{font-size:21px}.svc-proc-desc{font-size:16px}}
@media(max-width:768px){.crm-original-process-inner{padding:0 26px 0 40px}.svc-proc-item,.svc-proc-item--right{display:flex;padding:0 0 28px 34px}.svc-proc-card{width:100%;box-sizing:border-box;padding:25px}.svc-proc-name{font-size:21px}.svc-proc-desc{font-size:16px;line-height:1.8}.svc-proc-head{margin-bottom:38px}.svc-proc-title{font-size:34px}.svc-proc-item>.svc-proc-node,.svc-proc-item--right>.svc-proc-node{left:-24px;top:27px}.svc-proc-dot{width:42px;height:42px}}
.svc-proc-desc{font-size:19px;line-height:1.85;color:#cbd2de}@media(max-width:1000px){.svc-proc-desc{font-size:18px}}@media(max-width:768px){.svc-proc-desc{font-size:18px;line-height:1.8}}